You know what? F@ck off with the "first world" problems nonsense. The product didn't, and continues not to deliver its intended value. Case close. Spare me your self-rightous scolding. Many paid THIRTY dollars for a product that was so woefully untested that it predictably collapsed...again. That said, the free webcast was at least better than being crapped on by nugs CSR's when previous issues arose.

We all love this band, but let's not pretend this isn't a business in which a proprietor is selling goods to a consumer and the consumer expects the goods to function as intended.

I applaud and would stand right alongside the poster. Kudos I guess for stating the obvious...