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The Mockingbird Foundation is a non-profit organization founded by Phish fans in 1996 to generate charitable proceeds from the Phish community.
And since we're entirely volunteer – with no office, salaries, or paid staff – administrative costs are less than 2% of revenues! So far, we've distributed over $2 million to support music education for children – hundreds of grants in all 50 states, with more on the way.
"It is seriously your contention that the original poster should feel "gratitude" for paying $30 for a stream and then not getting a stream?"
No. It's seriously my contention that the band did what they could to fix the problem including delivering a stream that worked in the end PLUS provided a free stream on YouTube PLUS gave a free show in the future for those who payed $30.
That's called customer service.
I appreciate if a fan is trying to give constructive feedback, but this is not constructive nor feedback. It's whining.